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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Ekaa Essence collects, uses, and safeguards your personal information when you place an order or interact with our services.

1. Information We Collect

We may collect the following details to fulfill and improve our services:

  • Your name, phone number, and email address

  • Delivery or pickup address

  • Payment information (securely processed through trusted payment partners)

  • Order history, product preferences, and interaction details

2. How We Use Your Information

Your information is used to:

  • Process, prepare, and deliver your orders

  • Send order updates, notifications, and important service-related messages

  • Enhance our menu, operations, and customer experience

  • Share offers or updates — only if you have opted in

3. Data Protection

  • We do not sell, share, or rent your personal information to third parties for marketing purposes.

  • Your data is stored securely and used solely to operate and improve our services.

4. Cookies

To enhance your browsing experience, our website may use cookies.
You can disable cookies anytime through your browser settings, though certain site features may be affected.

5. Third-Party Services

We work with trusted third-party partners for secure payments and deliveries.
Only essential information required to complete your order is shared with them.

6. Your Rights

You may request the following at any time:

  • Access to the personal data we hold

  • Corrections to inaccurate or outdated information

  • Deletion of your data, where legally applicable

7. Contact

For privacy-related queries or requests, please reach out to us at: info@one-connect.in

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